You’ve got questions, we have answers
You are encouraged to bring an empty water bottle to stay hydrated at our water filling stations, sunscreen and/or a hat to protect you from the sun, flip flops or slides to wear between pools.
No; however, you can bring an empty water bottle to use.
Not currently.
If you are staying at the resort simply dial extension 603 to reach the Bathhouse. For non-resort please dial 800-225-0934.
The wait for the Bathhouse depends on the day and time. Typically, the line is much shorter Monday through Thursday. On weekends, we recommend coming early to ensure your spot.
No, passes are available for sale at our Bath House front desk as you walk in.
The Bathhouse is the entrance to the hot spring pools for non-resort guests. It is also where day pass soakers can rent lockers, towels, and robes. There is also a retail area with sunscreen, flip-flops, bathing suits, and memorabilia. The Bathhouse has locker rooms with showers and restrooms.
Yes, we are open to both hotel guests and day guests. Daily guests have access to the pool 9am to 9:30pm, 7 days a week. Please review our pricing and passes page for more information on daily passes.
The silver will tarnish in sulfur water, but it can be polished at home or by a professional jeweler.
Silver jewelry will tarnish in the high sulfur content water, so we advise you to remove all silver jewelry.
No suit, no problem! We offer a variety of men’s, women’s, and children’s swimwear for purchase in the Bath House. You can also find ladies’ fashion, swimwear, and boutique items in the Thermal Spa.
No. For safety reasons, outside food and beverages are not permitted at The Springs Resort, and glass containers are not allowed in the pool areas.
Guests can enjoy food and drinks at several on-site locations, including 1881 Poolside Provisions, Barefoot Grill, The Canteen, and the Café. Alcohol is available for purchase for guests 21+ with a valid ID.
We ask that guests help keep the property clean by using the trash receptacles located throughout the resort, so everyone can enjoy a relaxing soaking experience.
Yes, but pool toys are only allowed at the Blue Lagoon mineral swimming pool. This pool has a shallow depth of 3 feet to accommodate our younger visitors. Water toys, running, loud playing, and splashing is not allowed in the other soaking pools. While we encourage children to enjoy their soaking experience, many other soakers take to the waters for their tranquil, relaxing benefits so we ask that you respect the quiet nature we aim to create in and around the soaking pools.
If you’re pregnant, you should check with your personal physician before making the decision to soak.
We strongly advise anyone with a medical condition to seek professional advice from their personal physician before soaking in the warm waters.
The Springs Resort Guest Services staff at the Bath House measure and record each pool's temperature every 4 hours and post the new temperature or confirm the posted temperature. A number of variables can cause temperatures to fluctuate throughout the day—wind, rain, snow, number of visitors—and we want our guests to know exactly what temperature they are getting themselves into.
We clean five to seven pools per day on a cleaning schedule. Each pool is closed, power washed with an approved pool cleaning solution, and refilled to ensure cleanliness and to remove mineral buildup. In addition to our own cleaning schedule, the water is constantly circulating in and out of each pool, allowing a complete turn-over of all the water in the pool approximately every 2 hours.
No, we don’t need to put chemicals into the pool water because the water is constantly flowing into and out of each pool, allowing a complete turn-over of all the water in the pool approximately every 2 hours. Chemicals are added to swimming pools because the same water stays inside the pool structure in a more stagnant state. In addition to the constantly moving water through each pool, every pool on the resort is drained and power-washed with an approved pool cleaning solution approximately 3 times every week.
The hot water is pumped from the Mother Spring via pipes to each soaking pool. The volume of water allowed into the pools determines the initial temperature of the pool. For example, if the water is flowed into the pool at a very fast rate, the temperature of the water is hotter. Likewise, the slower the water is allowed to fill the pool, the cooler the temperature will be.
The Mother Spring has a surface temperature of around 131 °F and is way too hot for human exposure. The thermal layer of the spring, about 45 feet below the surface, is even hotter, at a temperature around 144 °F.
The Springs Resort does NOT permit soaking guests to bring personal speakers into the pools area.
Local rates are available to guests with a valid Colorado or New Mexico driver’s license showing a current address within a 60-mile radius of The Springs Resort. Please present your ID to the Bathhouse attendants to receive the local rate. Utility bills are not accepted.
Summer (Memorial Day–Labor Day) is the busiest time of the year and ski season (early November–April 1) is the second busiest time at the Resort. We call Fall and Spring our "Soaking Seasons." The pace is less hectic and it makes for a wonderful time to relax, focus on your personal well-being, revive, and nurture yourself.
It sure is! We offer an abundance of recreational activities for each of the four seasons. Our pools are a great place to be in the middle of the summer. Christmas, New Year’s Valentine’s are all perfect excuses to head here for a visit too.
Seasonal promotions, spa specials, and dining invites. Tell us what you love, and we’ll send you offers and updates made just for you.
