Privacy Policy

The Springs Resort Privacy Statement

In this Privacy Statement we, The Springs Resort & Spa Resort (“We”) will inform you about how we process and use personal data and on the specific rights you have in connection with your personal data.

Privacy Policy Overview

Protecting Your Information

Our resort is committed to safeguarding your privacy while visiting the Resort website, namely, https://www.pagosahotsprings.com/. Our goal is to provide you with an Internet experience that delivers the information, resources and services that are most relevant to you. To achieve this goal, part of the operation of the Site includes the gathering of certain types of information about Site users. Because we understand that your privacy is important, we wish to explain the types of information we gather and the way in which we use it.

We would like our Site visitors to feel confident about using the Site to plan and purchase their accommodations, so we are committed to protecting the information we collect. We have implemented a security program with a web design and maintenance firm to keep information that is stored in our systems protected from unauthorized access.

Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

Secure Reservations

If you decide to make an online reservation at our website www.pagosahotsprings.com (“Site”), you will be linked to a reservation interface and a third-party booking engine (“Booking Engine”). While it appears to be part of our site, the Booking Engine is in fact provided by a third party and is governed by its privacy practices.

What Information Is Collected About You? How Do We Use It?

We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our Resort, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name and postal address. In the event you opt to provide us with this information, we will only use it for the purpose specified by you at the bottom of the information gathering form.

Information Collected On The Site May Be Used To

• Register you as a Resort member
• Plan and purchase resort accommodations
• Enter your email in our promotions or sweepstakes
• Send marketing communications or surveys to you
• Respond to your questions or suggestions
• Improve the quality of your visit to our site
• All forms will provide an opt-out button to allow you to choose not to participate in Resort lists and future online marketing. In deciding whether or not to join such lists, please note that they are only used for Resort purposes or in joint promotions with a Resort partner. We do not sell, rent or share any of your personal information with any other party including any third-party joint promoters, nor use it for unapproved commercial purposes. You may request to be removed from our lists at any time. All emails distributed to our lists will contain easy, online access to unsubscribe.

Exceptions To The Privacy Policy

Our resort has two exceptions to these limits on use of personal information: Resort may monitor and, when we believe in good faith that disclosure is required, disclose information to protect the security, property, assets and/or rights of Resort from unauthorized use, or misuse, of the Site or anything found at the Site.

Resort may disclose information when required by law; however, only to the extent necessary and in a manner that seeks to maintain the privacy of the individual.

Withdrawing Consent To Use

If, after permitting use of your personal information, you later decide that you no longer want the Resort to include you on its mailing list or otherwise contact you or use your personal information in the manner disclosed in this Privacy Policy or at the Site, simply tell us by sending an e-mail to [email protected], or by clicking on the “Unsubscribe” button at the bottom of our email communication to you.

GDPR

The GDPR is a data privacy law adopted by the European Union that governs how companies collect, use, share and store information about data subjects. It applies not only to companies located in the European Union, but also to companies outside of the European Union if they “offer goods or services” in the European Union.

You have a number of rights under the GDPR, including the right to be forgotten (also known as “erasure” or the “right to be deleted”), the right to have access to the data that a company keeps about them, the right to modify the data that a company may have about them, and the right to portability, which means that you can us to export to you. the data we have about you.

Children’s Privacy & Parental Consent

Please be aware that the resort has not designed this site for and does not intend for it to be used by, anyone under age 18. Accordingly, this website should not be used by anyone under age 18. Our privacy policy prohibits us from accepting users who are under the age of 18. Resort specifically requests that persons under the age of 18 not use this site or submit or post information to the site. Should the resort inadvertently acquire personal information or other data from users under the age of 18, we will not knowingly provide this data to any third party for any purpose whatsoever, and any subsequent disclosure would be due to the fact the user under age 18 used the site and submitted personal information without solicitation by or permission from Resort.

Links Provided To Other Sites

Our resort may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same privacy policies as us. Therefore, we are not responsible for the privacy policies or the actions of any third parties, including without limitation, any web site owners whose sites may be reached through this Site, nor can we control the activities of those web sites. We urge you to contact the relevant parties controlling these sites or accessing their online policies for the relevant information about their data collection practices before submitting any personal information or other sensitive data.

Changes to this Privacy Statement

We reserve the right to modify the terms or conditions of this Privacy Policy or email practices at any time without prior notice or warning. Changes to this Privacy Policy will be made here on our “Privacy and Site Security” page. You should periodically revisit this Privacy Policy to see if any modifications have been made.
If we make material changes in our information and email collection and use practices, we will notify you by means of a notice on the Website home page.