You’ve got questions, we have answers
No; however, you can bring an empty water bottle to use.
Not currently.
If you are staying at the resort simply dial extension 603 to reach the Bathhouse. For non-resort please dial 800-225-0934.
The wait for the Bathhouse depends on the day and time. Typically, the line is much shorter Monday through Thursday. On weekends, we recommend coming early to ensure your spot.
No, passes are available for sale at our Bath House front desk as you walk in.
The Bathhouse is the entrance to the hot spring pools for non-resort guests. It is also where day pass soakers can rent lockers, towels, and robes. There is also a retail area with sunscreen, flip-flops, bathing suits, and memorabilia. The Bathhouse has locker rooms with showers and restrooms.
Please check here to read our COVID-19 policies and procedures.
Yes, we are open to both hotel guests and day guests. Daily guests have access to the pool 9am to 9:30pm, 7 days a week. Please review our pricing and passes page for more information on daily passes.
The silver will tarnish in sulfur water, but it can be polished at home or by a professional jeweler.
Silver jewelry will tarnish in the high sulfur content water, so we advise you to remove all silver jewelry.
No suit, no problem! We have a variety of men’s, women’s, and children’s suits for sale in the Bath House and ladies fashion swimwear in our Pahgosa Spa boutique.
No, for safety reasons the Springs Resort does not allow visitors to bring in outside food or beverages. No glass containers are allowed in the pools area. Food is available at our Barefoot Grill and our Canteen sells smoothies and assorted alcohol (to those with a valid I.D.). We ask that everyone clean up after themselves so that everyone can enjoy their soaking experience. We thank you for making use of the trash receptacles located throughout the property.
Yes, but pool toys are only allowed at the Blue Lagoon mineral swimming pool. This pool has a shallow depth of 3 feet to accommodate our younger visitors. Water toys, running, loud playing, and splashing is not allowed in the other soaking pools. While we encourage children to enjoy their soaking experience, many other soakers take to the waters for their tranquil, relaxing benefits so we ask that you respect the quiet nature we aim to create in and around the soaking pools.
If you’re pregnant, you should check with your personal physician before making the decision to soak.
We strongly advise anyone with a medical condition to seek professional advice from their personal physician before soaking in the warm waters.
The Springs Resort Guest Services staff at the Bath House measures and records each pool's temperature every 4 hours and posts the new temperature or confirms the posted temperature. A number of variables can cause temperatures to fluctuate throughout the day—wind, rain, snow, number of visitors—and we want our guests to know exactly what temperature they are getting themselves into.
We clean five to seven pools per day on a cleaning schedule. Each pool is closed, power washed with an approved pool cleaning solution, and refilled to ensure cleanliness and to remove mineral buildup. In addition to our own cleaning schedule, the water is constantly circulating in and out of each pool, allowing a complete turn-over of all the water in the pool approximately every 2 hours.
No, we don’t need to put chemicals into the pool water because the water is constantly flowing into and out of each pool, allowing a complete turn-over of all the water in the pool approximately every 2 hours. Chemicals are added to swimming pools because the same water stays inside the pool structure in a more stagnant state. In addition to the constantly moving water through each pool, every pool on the resort is drained and power-washed with an approved pool cleaning solution approximately 3 times every week.
The hot water is pumped from the Mother Spring via pipes to each soaking pool. The volume of water allowed into the pools determines the initial temperature of the pool. For example, if the water is flowed into the pool at a very fast rate, the temperature of the water is hotter. Likewise, the slower the water is allowed to fill the pool, the cooler the temperature will be.
The Mother Spring has a surface temperature of around 131 °F and is way too hot for human exposure. The thermal layer of the spring, about 45 feet below the surface, is even hotter, at a temperature around 144 °F.
The Springs Resort does NOT permit soaking guests to bring personal speakers into the pools area.
